Terms of Service

Welcome to Honeyjar. These Terms of Service (“Terms”) form a binding contract between The Honeyjar AI, Inc. (“Honeyjar,” “we,” “our,” or “us”) and the individual or entity that creates a Honeyjar account (“Customer,” “you,” or “your”). By accessing or using the Honeyjar platform and related tools, integrations, websites, and services (collectively, the “Services”), you agree to these Terms.

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization; in that case “Customer” refers to that organization.

1. Your Subscription and Use of the Services

1.1 Subscriptions

Honeyjar is offered as a subscription service (“Subscription”). When you sign up for a monthly or annual plan (“Plan”), you authorize Honeyjar to charge your selected payment method for all recurring fees. Subscriptions automatically renew at the end of each billing period unless cancelled. You may cancel at any time through your Workspace settings; cancellation stops future billing but does not trigger refunds for the current billing cycle unless required by law.

1.2 Workspaces and Accounts

To use the Services, you must create a Honeyjar Workspace and one or more user accounts (“Account(s)”). You must provide accurate information and keep it current. You are responsible for all actions taken under your Accounts and must maintain the confidentiality of your login credentials.

1.3 Authorized Users

If you are an organization, you may allow employees and contractors to access the Services (“Authorized Users”) solely for your internal business purposes. You determine their permissions and are responsible for their compliance with these Terms.

1.4 AI Services and Output

Honeyjar includes AI-powered functionality such as writing assistance, media matching, events research, content creation, and real-time coaching (“AI Services”). Outputs generated by AI (“Output”) may be probabilistic, unpredictable, or contain inaccuracies. Customer is solely responsible for reviewing, validating, and determining how to use any Output.

Honeyjar does not train or fine-tune AI models using Customer Content or Output. Honeyjar uses third-party AI providers that expressly prohibit training on Customer Content.

You are solely responsible for ensuring your use of AI Services complies with applicable laws, including rules governing automated decision-making, profiling, transparency, and notice. You may not use the Services in ways that would classify them as “unacceptable risk” or “high-risk” AI systems under the EU AI Act or similar regulations.

1.5 Connecting Your Systems

You may choose to connect third-party accounts, APIs, or services to Honeyjar (“Customer Systems”). You represent that you have all rights needed to connect these systems and authorize Honeyjar to access, process, and retrieve data from them as needed to provide the Services. You assume all risks associated with Customer Systems and their interoperability with Honeyjar.

1.6 Usage Restrictions

To the maximum extent permitted by applicable law, Customer shall not, directly or indirectly, and shall not authorize any person to: (i) decompile, disassemble, reverse engineer or attempt to reconstruct or discover any source code, structure, ideas, algorithms, or other hidden or non-public elements of, (ii) translate, adapt, publish, reproduce, distribute or modify, (iii) write or develop any program based upon or incorporate into any product or service Customer provides to a third party, (iv) use in any manner for the purpose of developing, distributing or making accessible products or services that are similar to or compete with, (v) sell, sublicense, transfer, assign, lease, rent, distribute, or grant a security interest in any rights in, (vi) make available on a service bureau basis, as part of any third party’s product offering (regardless of hosting or distribution model) or otherwise access or use (or permit a third party to access and use) for the benefit of a third party, (vii) allow unauthorized persons to have access to, (viii) transmit unlawful, infringing or harmful data, content or code to or from, (ix) copy or replicate, (x) interfere with, disrupt, or create an undue burden on (or violate the regulations, policies or procedures of) any servers or networks connected to, (xi) attempt to gain unauthorized access to or interfere with any license key mechanism in or otherwise circumvent any mechanism intended to limit use of, (xii) alter or remove any trademarks or proprietary notices contained in or on, (xiii) engage in framing, mirroring, or otherwise simulating the appearance or function of, (xiv) perform or publish any performance or benchmark tests or analyses relating to, or (xv) otherwise use except as expressly permitted hereunder, in each case of (i) – (xv), in whole or in part, the Services (and all technology constituting or used to provide the Services) and all related Documentation (collectively, the “Honeyjar Technology”).

1.7 Early Access Features

Early-access, beta, or pilot features are provided AS IS, may be modified or discontinued at any time, and carry no warranties or service-level commitments. 

1.8 LexisNexis Terms

The Service includes access to news content, journalist information, and media data (“LN Data”) provided by LexisNexis, a division of RELX Inc. (“LexisNexis”). Customer’s use of LN Data is subject to the General Terms and Conditions for Use of the LexisNexis Services (and updates thereof) available online at www.lexisnexis.com/terms/general (the “General Terms”). Customer further agrees that the General Terms constitute and form a separate binding agreement between LexisNexis and Customer and that LexisNexis has the right to assert and enforce this Agreement, including the General Terms, directly on its own behalf.  LexisNexis’ consent to the terms of this Agreement shall be evidenced by providing Customer with the means to access LN Data. LexisNexis expressly disclaims any and all liability with regard to Customer’s access to and use of any materials retrieved from third party websites (“Web Materials”) by and through the Services. LN has not entered into a licensing agreement or linking agreement with the owners of the websites that provide Web Materials and makes no representation that it has the right to sublicense access to the Web Materials to Customer. Customer’s use of the Web Materials including any distribution or redistribution thereof is solely at its own risk. Customer will indemnify and hold LexisNexis and its affiliates and its and their employees, officers, and directors (the “Covered Parties”) harmless from any loss or damage suffered by the Covered Parties as a result of a third-party claim brought against the Covered Parties as a result of Customer’s use of Web Materials.  LN and Honeyjar are independent entities and neither is acting on behalf of, or has any right to bind, the other for any purpose or in any way. LN shall not be responsible for any actions, operations or business of Honeyjar, including, without limitation, errors or omissions that may be introduced into LN Data by Honeyjar. Customer agrees that it will not make any claim or take any action against LN for or in connection with the actions, activities, negligence, operations or business of Honeyjar.

2. Fees, Billing & Taxes

2.1 Fees

You agree to pay all fees associated with your Subscription. Recurring fees and/or usage-based fees are billed in advance. 

2.2 Payment Processing

Payments are processed through our third-party provider (e.g., Stripe). You authorize Honeyjar to charge your payment method for all fees until cancellation. If payment fails, Honeyjar may retry charges, suspend or downgrade access, or issue invoices due within 30 days.

2.3 Taxes

Fees exclude taxes. You are responsible for all taxes except those based on Honeyjar’s net income.

3. Term, Cancellation, and Termination

3.1 Term of Agreement

These Terms remain in effect from the date you first access the Services until all Subscriptions are terminated.

3.2 Subscription Term and Renewal

Each Subscription continues for the billing period you selected (monthly or annual) and renews automatically unless cancelled.

3.3 Cancellation

You may cancel at any time from your Workspace settings. Cancellation stops future charges but does not provide refunds for the current billing cycle unless required by law.

3.4 Termination for Cause

Honeyjar may terminate or suspend access if:

• you fail to pay fees within 10 days of notice,

• you materially breach these Terms and fail to cure within 30 days, or

• you become insolvent or enter bankruptcy proceedings.

3.5 Effect of Termination

Upon termination:

• all access to the Services ends;

• all unpaid fees become immediately due;

• Honeyjar may delete Customer Content from the Services.

Sections intended to survive termination will continue in effect.

Honeyjar may immediately suspend access if it believes your use violates these Terms or applicable law.

4. Customer Content and Intellectual Property

4.1 Ownership of Customer Content

“Customer Content” means all data, files, prompts, uploads, Output, messages, and materials submitted or generated by you or your Authorized Users. You retain ownership of all Customer Content.

4.2 License to Honeyjar – Operational Only

You grant Honeyjar a limited, worldwide, non-exclusive, royalty-free license to:

• use, process, store, copy, transmit, and display Customer Content as necessary to operate the Services;

• maintain security, provide support, and troubleshoot issues;

• analyze operational metadata and logs to improve reliability, security, and performance.

For clarity: Honeyjar will not use Customer Content or Output to train or fine-tune any AI models—whether proprietary, open-source, or third-party—nor will Honeyjar permit its AI vendors to do so.

This operational license does not grant Honeyjar any rights to reuse Customer Content for other customers or for internal training datasets.

4.3 Customer Responsibilities

You represent and warrant that:

• you have all rights necessary to submit Customer Content;

• Customer Content does not violate any laws or third-party rights;

• you will not upload prohibited or Sensitive Information;

• you are responsible for backing up Customer Content.

4.4 Prohibited Content

Customer is solely responsible for all data, models, text, and other materials collected, uploaded, or otherwise made accessible to the Services by or on behalf of Customer or its Authorized Users (“Customer Content”). Likewise, third-party users—not Honeyjar—are solely responsible for any content they provide (“Third Party Content”). Honeyjar does not control or guarantee the accuracy, completeness, suitability, or quality of any Customer Content or Third Party Content and has no obligation to pre-screen such content, though Honeyjar may, in its sole discretion, review, refuse, or remove any content that violates this Agreement or is otherwise objectionable. Customer represents, warrants, and agrees that Customer Content will not be illegal, infringing, or unlawful in any manner, and will not violate any intellectual property, privacy, publicity, or confidentiality rights. Customer and its Authorized Users will not use the Services—or transmit Customer Content—in any way that is harassing, abusive, tortious, threatening, harmful, harmful to minors, invasive of privacy, vulgar, defamatory, false, misleading, libelous, indecent, pornographic, obscene, patently offensive, or that promotes racism, bigotry, hatred, or physical harm. Customer Content must not contain viruses, malware, harmful code, or any device intended to disrupt, disable, damage, interfere with, or otherwise adversely affect the Services, systems, or networks. Customer and its Authorized Users will not transmit unsolicited or unauthorized advertising, promotions, spam, junk mail, chain letters, or pyramid schemes; collect or harvest information about other users without consent; interfere with or disrupt the Services or connected systems; attempt to gain unauthorized access to the Services; harass or interfere with other users’ use of the Services; use automated scripts, bots, or similar tools to create multiple accounts or scrape or mine data; or provide any content Honeyjar deems objectionable in its sole discretion. Customer and its Authorized Users are strictly prohibited from submitting Sensitive Information to the Services, including: (A) individually identifiable health or protected health information under HIPAA; (B) payment card data subject to PCI DSS; (C) Social Security numbers, Social Insurance numbers, passport numbers, driver’s license numbers, or other government-issued identifiers; and (D) financial account numbers. Customer acknowledges that Honeyjar is not a HIPAA business associate or payment card processor and that the Services are not designed to be HIPAA- or PCI DSS-compliant. Honeyjar may investigate any violation of this Agreement and take any action it deems appropriate, including removing or modifying content, suspending or terminating accounts, and reporting Customer or its Authorized Users to law enforcement.

4.5 Sensitive Data Prohibition

You may not submit data considered “Bulk Sensitive Personal Data,” data restricted by the U.S. “Countries of Concern” rule, or any data that would make Honeyjar subject to restricted data-transfer laws. You represent that you are not a “covered person” under the Bulk Sensitive Personal Data Rule.

4.6 No Backup Obligations

Honeyjar provides no backup, archiving, or records-retention obligations and may delete Customer Content after termination.

5. Honeyjar Technology

Honeyjar retains all rights in its platform, software, AI models, features, documentation, and all intellectual property (“Honeyjar Technology”). All rights not expressly granted are reserved.

5.1 Feedback

If you provide feedback or ideas (“Feedback”), Honeyjar may use them without restriction or obligation. Feedback is not confidential.

6. Indemnification

Customer shall indemnify, defend and hold harmless Honeyjar and its officers, directors, employees, consultants, affiliates, subsidiaries and agents from and against any third party claim, loss, or damage (including reasonable attorney’s fees), arising out of or relating to: (i) an allegation that the use by or on behalf of Honeyjar in accordance with this Agreement of any of the Customer Content and/or Customer Systems infringes or misappropriates any third party’s rights or violates applicable laws, (ii) the use of the Services in combination with material, content, software, technology, products, data or services not developed and provided by Honeyjar, including without limitation the Customer Systems, Third Party Content, and Customer Content, (iii) Customer’s or its Authorized Users’ failure to use the Services in accordance with this Agreement or applicable laws or regulations or otherwise comply with the terms of this Agreement, (iv) any Customer Content, or (v) Customer’s violation or alleged violation of Sections 1.4, 1.5 or 1.6 or the Acceptable Use Policy found in Section 4.2.  Honeyjar will provide Customer with: (a) prompt written notice of; (b) control over the defense and settlement of; and (c) all information and assistance reasonably requested by Customer in connection with the defense or settlement of, any such claim.  Notwithstanding the foregoing, Honeyjar will at all times have the option to participate in any matter or litigation, including but not limited to participation through counsel of its own selection, if desired, the hiring of such separate counsel being at Honeyjar’s own expense. 

7. Warranties, Disclaimers, and Liability Limits

7.1 Customer Warranties

You warrant that you have all necessary rights to submit Customer Content and use the Services lawfully.

7.2 Disclaimer of Warranties

To the fullest extent allowed by law:

• the Services are provided AS IS and AS AVAILABLE;

• Honeyjar disclaims all implied or statutory warranties (merchantability, fitness, accuracy, non-infringement, data loss, quiet enjoyment, etc.);

• Honeyjar does not warrant uninterrupted or error-free operation.

7.3 Limitation of Liability

To the maximum extent permitted by law:

• Honeyjar is not liable for indirect, special, incidental, consequential, or punitive damages;

• Honeyjar’s total liability will not exceed fees paid in the 12 months before the event giving rise to liability;

• no claim may be brought more than 12 months after it arose.

These limitations apply regardless of theory of liability.

8. General Terms

8.1 Assignment

Customer may not assign these Terms without Honeyjar’s consent. Honeyjar may assign them in connection with a merger, acquisition, reorganization, sale of assets, or similar transaction.

8.2 Force Majeure

Neither party is liable for failure to perform due to circumstances beyond reasonable control (e.g., natural disasters, war, terrorism, labor disputes, Internet outages).

8.3 Governing Law

These Terms are governed by the laws of California, except the arbitration provisions governed by the FAA. The CISG does not apply.

8.4 Modifications

Honeyjar may modify these Terms by notifying Customer through the Services or email. Unless stated otherwise, modifications take effect upon renewal of Customer’s Subscription. If Honeyjar requires modifications sooner and Customer objects within 30 days, Honeyjar may allow Customer to continue under prior terms for the remainder of the Subscription or terminate with a prorated refund.

8.5 Export Controls

Customer represents that it:

• is not located in an embargoed country;

• is not on a U.S. restricted party list;

• will not export the Services contrary to law.

8.6 Independent Contractors

The parties are independent contractors.

8.7 Notices

Notices to Honeyjar must be sent to info@honeyjar.ai. Notices to Customer may be sent to the email associated with your Workspace.

8.8 Entire Agreement

These Terms constitute the entire agreement and supersede all prior agreements.

8.9 Waiver

Failure to enforce any right is not a waiver of future enforcement.

8.10 Severability

If any provision is unenforceable, the remainder remains in effect.